Last week I signed up for Skys Unlimited broadband and line rental. When searching for my address it came up on their system to I put it in thinking it was mine.(I just moved into a new place) I then found out mine is actually 1B whereas I put 2B. To cut a long story short, they could not change it and I had to have then cancel the account, and wait a week for the £10 upfront charge to be put back in my bank so I could do a new account. Just done it now and according to them I will have to wait until early may for the engineer to come around to set up the line and all that jazz. I just find once they have booked an engineer they cannot change the address for some reason. It's so frustrating and retarded.